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Freephone 0800 84 82 80

sales@sims-distributing.co.nz

Your Devon Warranty

Devon Furniture is covered under warranty for any manufacturing defects discovered in materials or workmanship for a period of three years.


Timber being a natural material varies in colour and grain orientation and will weather and age when exposed to the elements. Checks, splits, cracks, movement and colour change are all natural weathering processes and are not covered by warranty.


All fabrics (excluding stitching), chair covers (excluding synthetic weave) are covered under warranty for three years against the loss of colour or strength, under normal usage and exposure conditions.


Devon will repair or if unable to be repaired, replace such defects for a period of three years (excluding synthetic weave) from the date of purchase provided that the product has not been subject to accident, abnormal use, or lack of reasonable care.


Surface coatings including Devon Care Products are not covered by warranty as they rely on the customers’ maintenance program to ensure their performance. Seasonal cracking that may occur is also not covered by warranty.


The warranty does not cover product sold as ‘seconds’, product damaged in transportation or furniture used in commercial, contract, or non-residential use.


To validate your warranty, complete the Warranty Registration online within 30 days of purchase, and include a scan or copy of the original GST receipt/Tax invoice.

  CLICK HERE TO REGISTER NOW


 

*Excluding umbrellas. Devon products purchased prior to 15th September 2017 will continue to be covered by the 5 year warranty as per specific conditions that were applicable at the time of sale.